Emergency Helpline volunteer

Newham Monitoring Project (NMP)

This is an independent community-based anti-racist organisation. NMP works with members of the black community suffering racial discrimination / violence, police misconduct and civil rights issues. They monitor the response of statutory organisations - such as the police, the council and housing services - to the black community, in order to advocate for fair treatment and access to justice where this is not being met.

Volunteers are sought to attend NMP’s next Emergency Service training session to then become volunteers for the 24 hour emergency helpline. This is done remotely through a service that allows your number to be connected to the main line that individuals can call and seek advice. You are asked to commit to covering one or two shifts a month from your own home. You are provided with a handbook covering many of the issues of law and procedure that may crop up. These will be discussed and covered in training.

To find out more information about the volunteering role and the organisation please check www.nmp.org.uk.